Privacy and Data Policy

Publication date: 04/19/2024

UM 31 values ​​the privacy and security of our customers' data.

UM 31, as data controller, ensures that the processing of personal data is carried out only within the scope of the purposes for which they were collected.

By using our website www.um31.com and services, you agree to the terms of this privacy policy.

Collection of Personal Information

We collect the Personal Data that the customer provides through our website, social networks, etc., associated with any requests for information, orders or purchases within the scope of our service.

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you (“Personal Data”). Personally identifiable information may include, but is not limited to:

  1. Name and Nickname
  2. Email address
  3. Phone number
  4. Delivery address (Address, Postal Code, City, Country)
  5. Payment information (credit card number, expiration date, etc.)
  6. Cookies and Usage Data

You may opt out of receiving any or all of these communications by unsubscribing via the link provided.

Use of Personal Information

We may use your Personal Data to process orders and transactions, provide customer support, personalize your shopping experience, send you updates about orders and promotions, provide marketing information, special offers and promotions through various means, including email, in accordance with applicable legislation.

We will not share your personal information with third parties except as necessary to provide specific services, such as payment processors, logistics providers and marketing partners, in accordance with this privacy policy and applicable data protection laws.

Usage Data

We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a device (“Usage Data”).

This Usage Data may include information such as your computer's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that you visit, the time and date of your visit, the time spent on our page, unique device identifiers and other diagnostic data.

When you access the Service with a device, this Usage Data may include information such as the type of device you use, your unique device ID, your device's IP address, your device's operating system, the type of Internet browser it uses, unique device identifiers and other diagnostic data.

Protection of Personal Information

We have implemented physical, technical and administrative security measures to protect your personal information against unauthorized access, misuse or disclosure.

RIGHTS OF DATA SUBJECTS

Right of Access

Data subjects have the right to obtain:

  • Confirmation that your personal data is being processed by UM 31;
  • Access to your personal data and other supplementary information.

When responding to a request of this type, the following information must be provided:

  • Personal data of the data subject, subject to processing by UM 31;
  • Purpose of the treatment;
  • Category of personal data;
  • Categories of recipients of personal data;
  • Retention period whenever possible.

Right to Rectification

Data holders have the right to have their personal data corrected if it is found to be inaccurate or incomplete (accuracy principle).

When responding to a request of this type, the following points must be ensured:

  • Changing the personal data of the data subject within the scope of the processing carried out by UM 31;
  • In the case of data subject to processing by external entities, it is necessary to contact the respective entities so that they can make the necessary changes in accordance with the request;
  • Evidence of changes made has been sent.

Right to Erasure

Data subjects have the right to request the deletion or removal of personal data whenever there is considered to be no reason for their processing by UM 31.

This right, although not absolute, applies in the following circumstances:

  • Personal data are no longer necessary for the purpose for which they were initially collected;
  • The data subject withdraws his consent to the processing of personal data, as there is no legal basis that justifies its processing;
  • The processing of personal data was carried out illegally;
  • Personal data must be deleted to comply with a legal obligation.

When responding to a request of this type, the following points must be ensured:

  • Removal of the data subject's personal data within the scope of the processing carried out by UM 31;
  • Whenever possible, evidence must be sent to prove the changes made. If this is not possible, the reason must be given.

To exercise these rights or if you have questions about our privacy practices, please contact us using the information provided at the end of this policy.

Examples of cookies we use:

  • Essential cookies: Some cookies are vital for our websites to function. Without them, it would not be possible to browse the website and use some of its features. Essential cookies allow us to remember the information provided and the decisions made by the customer throughout the booking process pages. Since these cookies are essential, we do not allow the customer to disable them on our website.
  • Functional cookies: We use functional cookies so that we can apply the preferences that the customer has defined on their previous visits, including changes to personalizing the website to their liking. We also use functional cookies to offer improved customer services, such as the ability to watch a video online. The information these cookies store is anonymous and is used only within the scope of the website.
  • Performance cookies: We use performance cookies to analyze how visitors use our websites and to monitor website performance. This allows us to create a high-quality experience because it helps us personalize our offering and quickly identify and fix any issues that arise. These cookies do not store information that identifies the visitor. All information collected is aggregated, therefore anonymous, and is only used to improve the functioning of our website.
  • Third-party cookies: Third-party cookies are set by another organization and not by UM 31.

Changes to this Policy

We reserve the right to update this privacy policy at any time. Any changes will be posted on our website with an updated revision date. We recommend that you periodically review this policy to be aware of any changes.

By continuing to use our website and services after any update to this policy, you agree to the changes made.

Contact

If you have questions, concerns or comments about this privacy policy or our privacy practices, please contact us:

info@um31.com

Thank you for choosing UM 31! Your privacy is important to us.